“Nemawashi is generally something we do on a yearly basis. Is it tedious? Yes. Is it easy? No. Does it take a lot of time? Yes. Is it worth it? Hell yes!” - Réda Guiri, Head of Group Outsourcing & Procurement, Toyota Insurance Services Europe Everyone knows that getting stakeholder buy-in is critical for procurement, but it is not always straightforward – especially in large stakeholder networks paralyzed by red tape, over-thinking, and ‘decision-by-committee.’ Even when procurement does get stakeholder sign-off at some level, expectations and goals can still remain unmet when the final product or service is delivered. In this episode, Philip Ideson speaks with Réda Guiri, Head of Group Outsourcing and Procurement at Toyota Insurance Services Europe, about the nemawashi method of consensus building. He shares his view about how this approach is often better than the methods procurement has traditionally employed to gain buy-in. Philip and Réda discuss:
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