“What we have to do from day one is engage the business, sell the value of procurement, communicate the value of procurement, and make quick wins with the suppliers.” - Salvador Serra de Paz
Procurement transformation can sometimes feel like a daunting undertaking, especially when there are voices within the business that are hesitant (or downright resistant) to change and view any improvements to processes, workflows, ownership, or technology as threats to their own function.
In this podcast episode, Philip Ideson welcomes Salvador Serra de Paz, who has extensive experience leading successful global transformation projects in a variety of different industries and settings. Salvador reveals the most common challenges he’s faced with each transformation project, the tactics he used to overcome them, and what years of experience in procurement transformation have taught him about the important role that communication, marketing, and perceptions play in getting it right.
Specifically, Salvador discusses:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“2023 was the year of the ‘dabbler.’ We all heard about AI, and we were all playing around with ChatGPT. We were dabbling around, but we were not integrating. I think 2024 is the year that we actually integrate AI and start to create workflows around it.” - Heather Murray, AI Trainer and Advisor at Beesting Digital and Founder of AI for Non-Techies
Since the release of ChatGPT in 2023 brought generative AI technology to the masses and ushered in a wave of new AI-powered solutions, companies have been scrambling to figure out how to harness AI to their advantage and wade through all the new solutions on the market.
At Digital Outcomes, Art of Procurement’s annual technology-focused virtual event, Heather Murray, AI Trainer and Advisor at Beesting Digital and Founder of AI for Non-Techies, joined the opening session for a discussion on the potential for AI in procurement and how procurement leaders, and businesses in general, should be approaching creating and sustaining their AI strategies in a world where the technology is evolving at break-neck speed.
In this podcast episode, we revisit Heather’s session, “Straight Talk About the Potential of AI,” where she and Kelly Barner discuss:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“The procurement job market is back. That’s great! But, as it regains momentum, both job seekers and companies are going to have to adapt, and I think the road ahead promises growth and transformation and opportunity for anyone who is willing to embrace this change.” -Mark Holyoake, Managing Director, Procurement Recruitment at Holyoake Search
After nearly 5 years of what seemed like a rollercoaster of ups and downs in labor trends – from salary inflation to hiring to economic downturn and then back again to recovery (whew!) – the procurement job market seems to be showing signs of stability and steady, reassuring growth that should benefit candidates and employers alike.
To better understand where the procurement job market has been, where it stands now, and where it is headed, Philip Ideson welcomes Mark Holyoake, Managing Director, Procurement Recruitment at Holyoake Search, back to the podcast. Mark explains why he feels more optimistic about the job market than he has in years, but he also cautions employers against allowing favorable hiring conditions to lull them back into old bad habits.
In this episode, Mark gives his take on:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“At larger traditional companies, there is a common theme in procurement that ‘I need a seat at the table, and I need to justify to you why I am in this room with you.’ But a startup is actually a breath of fresh air. There are not that many tables, so you are at the table, regardless of whether you like it or not.”- Liem Hua, Head of Procurement at Rippling
Building and scaling a procurement team in a high-growth startup can look very different from traditional corporate environments. Procurement has to adjust their approach to almost everything, from stakeholder management to strategy building and hiring to the very role they play in the business.
In this Art of Procurement episode, Philip Ideson speaks with Liem Hua, Head of Procurement at Rippling, about the differences between procurement’s role and scope at a startup or high growth company versus a large, traditional enterprise. Liem has held a number of different roles at startups and high-growth companies, but he has also worked for large corporations like Delta Airlines, and he understands the kind of code-switching procurement has to engage in depending on their environment.
In this episode, Philip and Liem discuss:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“It’s really nice to have a bigger purpose and actually see the communities that you are changing, the lives that you are altering and impacting through the work that you do.” - Andrew Savage, Global Lead: Procurement Excellence at MTN
No one would expect leading an award-winning procurement center of excellence across Africa and the Middle East to be easy, but when you’re bringing goods or services to hard-to-access geographies or communities, it gives an even deeper meaning to the value you are bringing to the business and entire populations of people.
In this AOP podcast episode, Philip Ideson welcomes Andrew Savage, Global Lead: Procurement Excellence at MTN, to talk about his experiences building and leading a large procurement center of excellence across some of the most challenging geographic regions in the world and how that experience has informed his sense of procurement’s value creation.
In the episode, they discuss:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“If our experts succeed, if the processes we build succeed, it will train the client's team in what best in class approaches look like.” - Philip Ideson, Founder & Managing Director at Art of Procurement
Art of Procurement is excited to announce the official launch of SpendPros, a new on-demand consultancy that connects businesses with the expertise and market intelligence they need to improve the management of high impact spend categories without the cost and complexity of traditional consultancies.
In this special episode, Art of Procurement Founder Philip Ideson and Kelly Barner, Head of Content and Operations, introduce the new SpendPros model, explain the inspiration behind its creation, and break down how it can help procurement make an even greater impact on the business.
They’ll discuss:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“There is always room for negotiation around IT spend. The worst they can do is say ‘no,’ but at least you are making a solid case to improve this contract and your spend as much as possible.” - Logan Furbee, Senior SaaS Consultant at Vendr
Most companies are facing rising IT costs and an increasingly crowded supplier marketplace. This means procurement has multiple hurdles to overcome on their path to eliminating SaaS spend waste - driving optimal performance, efficiency, and transparency with technology suppliers.
To explore tactics for overcoming the most common challenges with sourcing and managing IT spend, Philip Ideson and Kelly Barner spoke with Logan Furbee, a Senior SaaS Consultant at Vendr. Logan has negotiated hundreds of SaaS contracts in her own right, and is a strong advocate for transparency as the key antidote to problematic IT spend.
In this episode, they discuss:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
| “Nemawashi is generally something we do on a yearly basis. Is it tedious? Yes. Is it easy? No. Does it take a lot of time? Yes. Is it worth it? Hell yes!” - Réda Guiri, Head of Group Outsourcing & Procurement, Toyota Insurance Services Europe Everyone knows that getting stakeholder buy-in is critical for procurement, but it is not always straightforward – especially in large stakeholder networks paralyzed by red tape, over-thinking, and ‘decision-by-committee.’ Even when procurement does get stakeholder sign-off at some level, expectations and goals can still remain unmet when the final product or service is delivered. In this episode, Philip Ideson speaks with Réda Guiri, Head of Group Outsourcing and Procurement at Toyota Insurance Services Europe, about the nemawashi method of consensus building. He shares his view about how this approach is often better than the methods procurement has traditionally employed to gain buy-in. Philip and Réda discuss:
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“Given all the things procurement is doing, it does seem that a lot of their work tends to go unnoticed or be undervalued or is boiled down to that one bottom-line savings number. The truth is that procurement is involved with a lot.” - Vishal Patel, VP Product Marketing, Ivalua
Even though big events like the pandemic, inflation, global supply chain disruptions, and geopolitical conflict have reminded everyone how relevant procurement is to the organization, the full value procurement offers is still often misunderstood and underestimated.
Why is procurement so frequently undervalued when their impact can be felt across the business, not just to cost or risk management but also sustainability, product innovation, supply continuity, and business strategy?
To understand how shifting mindsets around procurement’s value contribution are redefining their role in the business, Philip Ideson and Kelly Barner spoke with Chris Sawchuk, Principal and Global Procurement Advisory Practice Leader at The Hackett Group, and Vishal Patel, Vice President of Product Marketing at Ivalua.
In the episode, Chris and Vishal discuss:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“We have to incentivize the supplier to collaborate with us in a way that creates a different way of doing something – it might take us all out of our comfort zones, but it’s going to deliver a better outcome.” - Gordon Donovan, Vice President Research - Procurement & External Research at SAP
Services procurement makes up a large percentage of most organizations’ spend and it is a key driver of enterprise growth and performance. At the same time, a recent global study conducted by Art of Procurement and SAP revealed that this category presents serious challenges for procurement leaders and is primed for improvement.
To better understand these challenges and opportunities, Philip Ideson speaks with Gordon Donovan, Vice President Research - Procurement & External Research at SAP, about the research findings.
In this episode, they discuss key findings from the study and one-on-one follow-up interviews:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“I think a large part of the ESG model is about bringing each other up together – capacity building – and learning from each other.” - Adam Hunt, Global SVP Procurement & Subcontracting, Exyte
While ESG is becoming a top-line priority for the C-suite, the regulations, laws, expectations, and concepts underlying ESG are still relatively new – new to procurement and to the business as a whole. They can be challenging to pin down.
ESG is broad and complex, with each region, industry, or organization defining and measuring success in different ways.
Philip Ideson recently had the opportunity to speak with Adam Hunt, Global SVP Procurement and Subcontracting at Exyte, about the most important issues driving the current conversation around ESG and how procurement can evolve and elevate their ESG programs to meet the increasing interest coming from company leadership.
Along with a discussion of AI’s role in all this, they also discussed:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“There is this misconception that procurement pros are paper-pushers – that we are not strategic, or we are not business partners – and we are just there to move things from one place to another.” - KR Barron, Principal Product Marketing Manager at Productiv
Sourcing and purchasing software, especially SaaS solutions, is often a source of major friction for procurement. Tight timelines, complex stakeholder networks, difficult collaborations, and entrenched misconceptions can lead to missed opportunities not only for procurement but for the business as a whole. Fortunately, many of the challenges associated with software purchasing are rooted in commonly held myths that, when looked at more closely, are easily busted, paving the way for procurement to elevate their role in the process.
In this episode, based on an AOP Live Session, Philip Ideson and Kelly Barner engage in some much-needed myth-busting with Aubrey Zimmerman, Procurement Analyst at Lattice, and KR Barron, Principal Product Marketing Manager at Productiv. They also share insights from recent research on software procurement that explores how procurement can simplify software decisioning and better align with the business.
In this episode, they discuss:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
| “In procurement, we have a perception of the world we’re in, and we put boundaries around ourselves. But we have to explore beyond those boundaries and think about what we can do that will be different and better.” - Stephen Ashcroft A seismic shift is underway in procurement. Teams are adapting to a rapidly changing global business landscape and new technological realities. The best procurement leaders will take advantage of this transformational period to develop new strategies, tactics, and tools that will elevate their impact and position procurement as an invaluable partner for the business. In this episode, Philip Ideson goes one-on-one for a second time with global procurement thought leader, entrepreneur, and influencer Stephen Ashcroft, founder of the innovative new procurement professional development program Map & Territory. Steve, the former Head of Procurement for the African Development Bank, shares the greatest lessons he learned from his procurement experience in over 40 countries. They discuss:
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