One year ago, all procurement could talk about was digital transformation. Enter the COVID-19 pandemic, and many of those plans were thrown overboard.
We may not be doing what we expected to be working on as we approach the final quarter of 2020, but that doesn’t mean there isn’t still a strong appetite for procurement change, both at the executive level and within the procurement community. The difference is that we are now trying to lead transformation in the midst of a disrupted landscape without the benefit of any forward-looking certainty.
Christopher Eyerman is the Head of Procurement Innovation at Denali - A WNS Company and David Clevenger is their Director of Procurement and Operational Excellence. They are focused on the factors that influence digital maturity and readiness for change in the context of the entire procurement ecosystem.
In this podcast, which is based on an AOP Live session made possible by Denali, Christopher and David share their point of view on: