"I think we have hit a tipping point where procurement has become a pretty complicated practice. There's so many options and choices and optimizations with concepts that are just so alien to the typical user." - Jason Kim, Senior Director of Product Management, Coupa
The procurement technology landscape demands solutions that work for both power users and occasional requesters, yet many organizations struggle with platforms that create friction rather than facilitating smooth workflows. Usability isn't just about the user experience. It’s about adoption, compliance, and ultimately the strategic perception of procurement itself.
In this episode, Jason Kim, Senior Director of Product Management at Coupa, explains how AI, integration capabilities, and user interface design are reshaping the procurement experience for everyone from seasoned buyers to infrequent requesters.
Jason shares practical insights on designing systems that eliminate cognitive overhead, the critical importance of transparency in procurement workflows, and how meeting users where they are (rather than forcing them into rigid interfaces) drives better outcomes for procurement organizations.
Jason also discusses:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“Businesses are wasting more money than they're making.”
This stark assessment from serial entrepreneur Paul Polizzotto frames a provocative question: what if procurement's greatest untapped opportunity lies not in negotiating better prices, but in redirecting the millions corporations already squander on ineffective sales and marketing spend?
In this episode of "Buy: The Way...To Purposeful Procurement," Paul Polizzotto, founder of Community AI and former CEO of EcoMedia (which was sold to CBS), joins co-hosts Philip Ideson and Rich Ham to explore how procurement can transform transactional moments into powerful engines for social impact - without paying a penny more for goods and services.
Paul's track record speaks for itself: at EcoMedia, he redirected over $600 million of incremental advertising revenues toward community projects, powering solar installations on schools and city halls (including making Miami's City Hall the first major municipal building powered entirely by renewable energy), while making CBS more profitable. The secret? Tapping into the 10-30 percent of gross revenues that Fortune 500 companies routinely waste on ineffective SG&A expenses.
The conversation reveals a fundamental misunderstanding about social impact procurement.
While procurement teams worry about paying extra for "do-good" initiatives, Paul demonstrates how suppliers can fund meaningful community projects from their existing – and often wasteful – advertising, marketing, and event budgets. These are dollars that currently provide zero value, yet can be redirected to create measurable local impact while strengthening supplier relationships.
As Paul notes, 92 percent of CEOs surveyed by BCG believe that embedding social impact in procurement significantly elevates the function's importance and relevance within their organizations. If procurement seeks to demonstrate value beyond traditional cost savings, community impact offers a measurable, strategic pathway to C-suite relevance.
Links:
Paul Polizzotto on LinkedIn
Rich Ham on LinkedIn
Learn more at FineTuneUs.com
“You really have to intimately understand what the organization needs out of you, and that happens through good discourse, good conversation, good communication.”
- Jack Skerry, Vice President of Supply Chain, Moosehead Breweries
Transforming procurement performance demands more than technical expertise.
Senior leaders know that without strong communication skills like active listening, transparency, and empathetic engagement, procurement’s impact is, at best, limited. As organizations adapt at speed, active communication is a non-negotiable difference-maker.
In this Art of Procurement podcast episode, Moosehead Breweries’ Vice President of Supply Chain, Jack Skerry, sits down with Philip Ideson at the Supply Chain Canada National Conference.
Jack’s two decades spanning marketing, HR, sales, and supply chain provide an uncommonly broad background for a procurement leader. He shares practical ways to align teams, build trust with both internal stakeholders and suppliers, and move procurement from cost center to valued business partner.
Jack’s insights on transparency, negotiation, and the power of a ‘T-shaped career’ resonate in a market where supplier relationships and stakeholder engagement define competitive advantage.
In this episode, Jack discusses:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
“It’s not going to take much to push us back into a shortage market where demand would exceed supply.” - Graham Scott, Vice President, Global Procurement at Jabil
Semiconductor volatility is grabbing headlines again, but what’s really happening beneath the surface for organizations buying and managing critical components?
Graham Scott, Vice President of Global Procurement at Jabil, knows this landscape inside and out. In this episode, Graham speaks with Philip Ideson about the biggest pressures facing procurement teams, from AI-driven shifts in global supply, to the real cost of building resilient risk-management strategies.
Graham discusses how transparency and agility will set the winners apart, and why procurement teams must stay close to both operational details and C-suite priorities. For procurement teams steering spend, pushing for greater optionality or navigating complex geopolitical headwinds, Graham shares strategies they can use right now.
Graham also covers:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
Between annual targets and cost-focused KPIs, procurement leaders find themselves in an impossible bind when it comes to decarbonization: they know sustainability matters, yet the very incentive structures designed to reward their performance actively undermine their decarbonization efforts.
In this episode, co-hosts Rich Ham and Philip Ideson speak with Martin Chilcott, Founder and CEO of 2 Degrees Limited and Founder of Manufacture 2030, to explore how procurement incentives could rapidly accelerate corporate decarbonization.
Martin works with global corporations across manufacturing, pharmaceuticals, and automotive industries, and he's seen firsthand how carbon strategies succeed or stall based on the commercial relationship between procurement and their suppliers.
Martin points out an important truth that many procurement leaders understand but struggle to quantify: "Carbon costs exist right now, even if they don't appear on your budget line." He shared concrete examples like Panama Canal disruptions and cocoa price hikes, with climate disruptions already impacting business financials.
The problem, he says, isn't awareness, but short-termism and narrow financial definitions that discourage investment. As Martin says, "If reducing emissions isn’t explicitly worth the effort financially, suppliers won’t make the effort."
The way forward requires fundamental changes to how procurement defines value. By reframing total cost of ownership to explicitly include carbon, implementing longer-term contracts with carbon reduction targets, and building targeted supplier incentives, procurement can make decarbonization both profitable and achievable.
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“My number one rule for being a professional procurement person is to be fair and consistent. You've got to give every supplier the same opportunity, the same amount of time, and the same pieces of information, so you've got a level playing field.” - Michael Bertalli
Today's procurement teams must deliver value through strong relationships and a reputation for professionalism that extends far beyond cost savings alone. Exceptional relationship skills – both within organizations and with external suppliers – have a significant strategic impact and can dictate lasting business outcomes.
In this episode, experienced procurement leader Michael Bertalli outlines exactly what it takes to build impactful relationships and project authentic professionalism.
Michael reveals practical insight on internal and external relationship strategies, explores actionable steps for deeper stakeholder collaboration, and emphasizes the nuanced art of supplier engagement.
Michael also discusses:
Links:
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.