098: Key Learnings from a Procurement Source to Pay Technology Transformation w/ Scott Deibert & Bart Baetens

Carlson Rezidor - one of the largest hotel groups in the world with brands such as Radisson and Park Place – embarked on a path to identify, build and deploy a global source to pay platform in mid-2015.

I am joined on the Art of Procurement today by Scott Deibert, the SVP of Procurement, and Bart Baetens, Director of E-Procurement for Carlson Residor.

In today’s show, we chronicle their journey. I ask Scott and Bart to share the key decision points and lessons learned, as the sought to transform their global procurement technology stack. 

Topics that we discussed include:

• Why did Carlson Rezidor decide to pivot from their existing technology stack to a new solution.
• Why did they decide to source an end to end suite rather than a series of point solutions.
• What was their key criteria for selecting the platform that they ultimately chose?
• What were some of their key challenges as they deployed and rolled out the platform?
• What would they do differently?
• What is the once area that they still continue to struggle with.
• How are they planning to continue to leverage procurement tech post roll-out – what is the #1 technology capability that is on the horizon that they want to take advantage of.

If you are interested in the practical side of procurement technology – and the realities of embarking on a S2P transformation, you will not want to miss today’s show!

For more information, visit: http://artofprocurement.com/techtransformation